Returns Policy

All returns, require a Return Merchandise Authorization Number (RMA#) generated by QED Environmental Systems.  Please contact a QED representative by phone or use the Contact Us link to send an email.  All returns are subject to a 15% restocking fee and approved once the items are received and inspected.

What items are eligible for return?

  • Undamaged, unused, and of current design that was purchased from QED
  • Items returned within 30 days of purchase

What items are NOT eligible for return?

  • Custom, special, or configured items
  • Tubing cut to a requested length
  • Dirty, corroded, rusty, scratched, used or defaced (packaging or product) or otherwise not saleable items.

You will be asked to provide the following information:

  • Name
  • Address
  • Phone
  • Order number, PO number, or invoice number
  • Part Number
  • Description/reason for return 

Phone: 800-624-2026

Phone: 734-995-2547