All returns, require a Return Merchandise Authorization Number (RMA#) generated by QED Environmental Systems. Please contact a QED representative by phone or use the Contact Us link to send an email. All returns are subject to a 15% restocking fee and approved once the items are received and inspected.
What items are eligible for return?
- Undamaged, unused, and of current design that was purchased from QED
- Items returned within 30 days of purchase
What items are NOT eligible for return?
- Custom, special, or configured items
- Tubing cut to a requested length
- Dirty, corroded, rusty, scratched, used or defaced (packaging or product) or otherwise not saleable items.
You will be asked to provide the following information:
- Order number, PO number, or invoice number
- Part Number
- Description/reason for return